This website is owned and operated by Forsyth Barr Stadium, who are referred to as "We", "our" and "us" in throughout this Privacy Policy. By using our website, you agree to our Privacy Policy, in addition to any other terms and conditions applicable to the website.

We reserve the right to modify or remove portions of our Privacy Policy at our discretion and according to changes in national or international laws and standards. As such, we recommend that you review our Privacy Policy periodically so that you are aware of any changes.

We recognise the importance of protecting the privacy of visitors to our website, and take particular care with any information that is capable of identifying an individual ("personal information"). Our Privacy Policy applies to personal information collected during your interaction with our website, and it governs the manner in which we handle all personal information.

Personal Information

Personal information about visitors to our website is collected only when knowingly and voluntarily submitted by you, i.e. under the following circumstances:

a. subscription to our newsletter or mailing list;
b. requests for information, i.e. answering your queries;
c. registration as a Forsyth Barr Stadium Member.

Use of Information

Unless we disclose other uses in this Privacy Policy or at the time of collection, personal information submitted to our site will be used only for the purpose for which it is submitted, or for such other secondary purposes that are related to the primary purpose.

Copies of correspondence sent from the website that may contain personal information, are stored as archives for record-keeping and back-up purposes only, and will not be used for any other purpose without your consent.

Registered Members

Forsyth Barr Stadium Membership is optional. The registration process includes submitting your name, email address, postal address and phone number, as well as indicating your preferences for receiving updates and promotional material and other information. You may access this information at any time by logging into your account through the Members’ Portal.

The personal information collected during membership registration enables us to communicate with you in the manner you have chosen. We will not use your personal information for any other purpose, nor will we share it with any third parties without your consent, except in extenuating circumstances as outlined under Disclosure.

Credit Card Details

We will never store your credit card details. Credit card details are accessed during the processing of a payment and are unavailable to us as soon as a payment has been processed.

Disclosure

Personal information may be disclosed only under circumstances where there is sufficient reason to believe that disclosure is necessary to identify, contact or bring legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) with the rights or property of Forsyth Barr Stadium, our users and members, or any other person who could be harmed by such activities.

In order to meet your request for goods or services, we may engage third parties to provide you with those goods or services on our behalf. In that circumstance, we may disclose your personal information to third parties.

Security

No data transmission over the Internet can be guaranteed to be totally secure, however we strive to ensure the security, integrity and privacy of personal information submitted to our website. We review and update our security measures to meet with current technologies and changes to international policy.

We endeavour to take all reasonable steps to protect the personal information you may transmit to us or from our online products and services. Once we receive your transmission, we will make our best efforts to ensure its security on our systems.

Our employees and the contractors who provide services related to our information systems are under obligation to us to respect the confidentiality of any personal information held by us. However, we are not responsible for events arising from unauthorised access to your personal information.

Collecting Information for Users

Our web servers identify your IP address to assist with the diagnosis of problems or support issues with our services. The information gathered is aggregate data and unable to be traced to individual users.

Our website uses cookies to assist us in analysing traffic to our website and to provide you with a better experience. Cookies are a common way of monitoring single user access and allow us to increase your security by storing your session ID.

Access to Information

We take all reasonable steps to maintain the security of the information that we hold about you, and to keep this information accurate and up to date. If you discover that any information we hold about you is incorrect, you may contact us to have the information corrected.

In addition, our employees and the contractors who provide services related to our information systems are contractually obliged to respect the confidentiality of any personal information held by us.

How to contact us

If you believe that we have not met the obligations of our Privacy Policy, you can contact us by emailing [email protected] to request that we investigate and respond to your concerns.

If you have any further questions relating to our Privacy Policy, please email us at [email protected] with a brief outline of your query.