Personal information about visitors to our website is collected only when knowingly and voluntarily submitted by you, i.e. under the following circumstances:
a. subscription to our newsletter or mailing list;
b. requests for information, i.e. answering your queries;
c. registration as a Forsyth Barr Stadium Member.
Copies of correspondence sent from the website that may contain personal information, are stored as archives for record-keeping and back-up purposes only, and will not be used for any other purpose without your consent.
Forsyth Barr Stadium Membership is optional. The registration process includes submitting your name, email address, postal address and phone number, as well as indicating your preferences for receiving updates and promotional material and other information. You may access this information at any time by logging into your account through the Members’ Portal.
The personal information collected during membership registration enables us to communicate with you in the manner you have chosen. We will not use your personal information for any other purpose, nor will we share it with any third parties without your consent, except in extenuating circumstances as outlined under Disclosure.
We will never store your credit card details. Credit card details are accessed during the processing of a payment and are unavailable to us as soon as a payment has been processed.
Personal information may be disclosed only under circumstances where there is sufficient reason to believe that disclosure is necessary to identify, contact or bring legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) with the rights or property of Forsyth Barr Stadium, our users and members, or any other person who could be harmed by such activities.
In order to meet your request for goods or services, we may engage third parties to provide you with those goods or services on our behalf. In that circumstance, we may disclose your personal information to third parties.
No data transmission over the Internet can be guaranteed to be totally secure, however we strive to ensure the security, integrity and privacy of personal information submitted to our website. We review and update our security measures to meet with current technologies and changes to international policy.
We endeavour to take all reasonable steps to protect the personal information you may transmit to us or from our online products and services. Once we receive your transmission, we will make our best efforts to ensure its security on our systems.
Our employees and the contractors who provide services related to our information systems are under obligation to us to respect the confidentiality of any personal information held by us. However, we are not responsible for events arising from unauthorised access to your personal information.
Our web servers identify your IP address to assist with the diagnosis of problems or support issues with our services. The information gathered is aggregate data and unable to be traced to individual users.
We take all reasonable steps to maintain the security of the information that we hold about you, and to keep this information accurate and up to date. If you discover that any information we hold about you is incorrect, you may contact us to have the information corrected.
In addition, our employees and the contractors who provide services related to our information systems are contractually obliged to respect the confidentiality of any personal information held by us.