Privacy Policy

This website is owned and operated by Dunedin Venues Management Limited, who is referred to as "we", "our" and "us" throughout this Privacy Policy. By using our website and any of our services, you agree to our Privacy Policy, in addition to any other terms and conditions applicable to the website and the services.

We reserve the right to modify or remove portions of our Privacy Policy at our discretion and according to changes in national or international laws and standards. As such, we recommend that you review our Privacy Policy periodically so that you are aware of any changes.

We recognise the importance of protecting the privacy of individuals, and take particular care with any information that is capable of identifying an individual (personal information). Our Privacy Policy applies to personal information collected during your interaction with us, and it governs the manner in which we handle all personal information.

We will only deal with your personal information in accordance with the Privacy Act 2020 (the Act), and this Privacy Policy.

Personal Information

Personal information is collected only when knowingly and voluntarily submitted by you. For example, and without limitation, personal information will be collected under the following circumstances:

1. subscription to our newsletter or mailing list;
2. requests for information, i.e. answering your queries; and
3. when you provide information to us in order for us to provide any services

Use of Information

Unless we disclose other uses in this Privacy Policy or at the time of collection, personal information submitted to our website will be used only for the purpose for which it is submitted, or for such other secondary purposes that are related to the primary purpose. Unless you opt out, such secondary purposes may include the dissemination of marketing and advertising material.

Copies of correspondence sent from the website that may contain personal information, are stored as archives for record-keeping and back-up purposes only, and will not be used for any other purpose without your consent.

Credit Card Details

We will never store your credit card details. Credit card details are accessed during the processing of a payment and are unavailable to us as soon as a payment has been processed.

Disclosure

Personal information may be disclosed to third parties under circumstances where DVML believes on reasonable grounds that:

(a) disclosure of your personal information is required for one of the purposes which the information was obtained or is directly related to the purpose (i.e. to provide you with goods or services on our behalf.);

1. you have authorised the disclosure;
2. disclosure is necessary for the enforcement of law that imposes a pecuniary penalty; or
3. to prevent or lessen a serious threat to public health or public safety.

We will use reasonable endeavours to ensure such third parties comply with this Privacy Policy and the Act, but are not liable for any breaches of the Privacy Policy and the Act by such third parties that are beyond our reasonable control.

Security

We will make our best efforts to ensure the security of all personal information stored on our systems.

No data transmission over the internet can be guaranteed to be totally secure, however we strive to ensure the security, integrity and privacy of personal information submitted to us. We review and update our security measures to meet with current technologies and changes to international policy.

We endeavour to take reasonable steps to protect the personal information you may transmit to us or from our online products and services.

Our employees and the contractors who provide services related to our information systems are under obligation to us to respect the confidentiality of any personal information held by us. However, we are not responsible for events arising from unauthorised access to your personal information.

We will notify you of a privacy breach if we believe (acting reasonably) that the breach will cause you serious harm or is likely to do so.

Collecting Information for Users

Our web servers identify your IP address to assist with the diagnosis of problems or support issues with our services. The information gathered is aggregate data and unable to be traced to individual users.

Our website uses cookies to assist us in analysing traffic to our website and to provide you with a better experience. Cookies are a common way of monitoring single user access and allow us to increase your security by storing your session ID. This information cannot be used to personally identify you. In order to access and use the website your computer or device must be set up to accept cookies.

Access to Information

We endeavour to keep information accurate and up to date. However, we are not responsible for ensuring the accuracy of the information you provide us. If you discover that any information we hold about you is incorrect, you may contact us to have the information corrected.

Off-shore storage of personal information

Where DVML discloses any personal information belonging to you to an offshore person or entity, DVML will comply with its cross-border disclosure requirements. This means we will either:

1. ensure that we are reasonably satisfied the foreign person or entity is subject to comparable safeguards to those provided under New Zealand privacy law, or agrees to be bound by comparable safeguards to those contained within New Zealand privacy law; or
2. inform you that the foreign entity or person may not be required to protect their personal information in a way that provides comparable safeguards and obtain your authorisation to disclose on that basis.

How we contact you

You agree that we may contact you to:

Clarify details about your membership or digital access.

1. Respond to any enquiries you make.
2. Provide any information necessary for the operation and security of our website.
3. Ask you to participate in surveys.

If you are a Member we may also contact you to advise of changes to our terms and conditions, services or promotions.

You can choose to remove yourself from email communications by following the "unsubscribe" prompt at the bottom of each email.

How to contact us

If you believe that we have not met the obligations of our Privacy Policy, or under the Act, you can contact us by emailing [email protected] to request that we investigate and respond to your concerns.

If you have any further questions relating to our Privacy Policy, please email us at [email protected] with a brief outline of your query.